Membership FAQ

All membership levels allow reciprocal free admission to 300+ participating Association of Science-Technology Centers (ASTC). Please visit their website for a full listing of locations.

In addition, Smithsonian Family MAX, and Patron, and Director level members are allowed reciprocal membership benefits at participating Smithsonian Affiliate organizations.

At this time, there is not a level that provides membership to all the rich and diverse museums in Houston. For more information about other local museums, visit the Houston Museum District Association website.

You will receive your virtual membership card within a week of purchasing your membership. If you have not received your cards by then, please visit our admission desk, located in the lobby of the Museum, or call the Membership Department at 713-337-8448. You can purchase a physical card for $5 while applying for your card, or reach out to the Membership Department.

713-337-8448

Members must log in with the email address associated with their membership. Email the membership department at knugent@thehealthmuseum.org or call 713-337-8448.

Yes. When you arrive at the Museum, present a photo ID at the admissions desk, where we can look up your account. To receive discounted parking when you do not have your membership card, please be sure to stop by the admissions desk during regular Museum hours for assistance before returning to your parked car.

When you receive your membership card packet by mail, you will find one or two membership cards, depending on your membership level. Individual members receive on card, and all other level members receive two cards.

Call the membership department at 713-337-8448 or notify our admissions desk. We will send you a replacement card after verifying your mailing address.

No. Your membership card and privileges are nontransferable. They are valid only for the person(s) named on the membership account.

Members must log in with the email address associated with their membership. Email the membership department at membership@thehealthmuseum.org or call 713-337-8448.

As a benefit, members receive an exclusive peek to exhibitions before they open to the general public. All membership events may be attended by the individual(s) covered by the membership level.

No. Family-level memberships (and above) are valid for individuals living at the same residential address. If you have a child who is older than 18, we recommend purchasing a membership in his or her name. Individual memberships are only $30.

Yes. The Internal Revenue Service has identified The Health Museum as a nonprofit organization and as such is eligible to receive your company's matching gift. Please fill out the form you have obtained from your company. Matching gifts may be applied at any time during the 12 months of your membership, but cannot be used to upgrade your current level.

Please call the membership department during Museum hours at 713-337-8448 or send us an email at membership@thehealthmuseum.org. Membership office hours are Monday through Friday, 9:00 am - 5:00 pm.